Terms and Conditions
General Terms and Conditions of Sale
These general terms and conditions of sale apply to the purchase and sale of products under the “KINDA 3D SWIMWEAR” brand, concluded between the company Kinda 3D S.r.l. semplificata—with its registered office at Via Pietro Nenni 23, 00061 Anguillara Sabazia, and registered with the Rome Business Register under tax code, VAT number, and registration number 15010951000 (hereinafter, “Kinda 3D Swimwear”)—and any natural person who makes purchases online via the website www.kindaswimwear.com (hereinafter, the “Customer”).
These general terms and conditions govern all purchases made through the website www.kindaswimwear.com, in accordance with the provisions of Legislative Decree no. 206 of September 6, 2005, as subsequently amended (hereinafter, the “Consumer Code”).
Under these general terms and conditions of sale, Kinda 3D Swimwear sells, and the CUSTOMER purchases, the tangible movable goods indicated and offered for sale on the website www.kindaswimwear.com. The contract is concluded exclusively via the internet, through the CUSTOMER accessing the website www.kindaswimwear.com and placing a purchase order in accordance with the procedure provided on the site. Before confirming their order, the customer agrees to review these general terms and conditions of sale, in particular the pre-contractual information provided by Kinda 3D Swimwear.
Before concluding a purchase contract, the CUSTOMER shall review the characteristics of the goods, as described in the individual product sheets available at the time of selection. Prior to concluding the purchase contract and confirming the order—which entails an “obligation to pay”—the CUSTOMER shall be informed of the following: the total price of the goods, including taxes, with a breakdown of shipping charges and any other costs; the methods of payment; the timeframe within which Kinda 3D Swimwear undertakes to deliver the goods; and the conditions, terms, and procedures for exercising the right of withdrawal (Article 6 of these terms and conditions), as well as the withdrawal form provided in Annex I, Part B, of Legislative Decree 21/2014.
– information that the CUSTOMER shall bear the cost of returning the goods in the event of withdrawal; – the existence of a legal guarantee of conformity for the purchased goods; – terms and conditions for after-sales support and any commercial guarantees provided by Kinda 3D Swimwear. At any time, and in any case prior to the conclusion of the contract, the CUSTOMER may access information regarding Kinda 3D Swimwear, including its geographical address and email address.
The sales contract is considered concluded when Kinda 3D Swimwear sends an order confirmation email to the CUSTOMER. This email contains the CUSTOMER’s details, the order number, the price of the purchased goods, shipping costs, the delivery address to which the goods will be sent, and a link allowing the CUSTOMER to print and save a copy of these terms and conditions. The CUSTOMER agrees to verify the accuracy of the personal data contained therein and to promptly notify Kinda 3D Swimwear of any necessary corrections.
The CUSTOMER may cancel an order no later than one hour after receiving the confirmation email. Kinda 3D Swimwear strives to describe and present the items sold on the website as accurately as possible. Nevertheless, there may be occasional errors, inaccuracies, or minor discrepancies between the website and the actual product. Furthermore, the photographs of the products displayed on www.kindaswimwear.com do not form part of the contract, as they are for illustrative purposes only.
Product availability refers to the actual stock levels at the time the CUSTOMER places an order. This availability should be considered purely indicative, as multiple users may be browsing the site simultaneously, meaning products could be sold to other CUSTOMERS before an order is confirmed. Even after Kinda 3D Swimwear has sent an order confirmation email, instances of partial or total product unavailability may still occur. In such cases, the order will be automatically adjusted by removing the unavailable item(s), and the CUSTOMER will be promptly notified via email.
If the CUSTOMER requests the cancellation of the order, thereby terminating the contract, Kinda 3D Swimwear will refund the amount paid within 15 days from the date on which Kinda 3D Swimwear became aware of the customer’s decision to terminate the contract.
If the CUSTOMER requests the cancellation of an order, in accordance with the terms of Article 3, Kinda 3D Swimwear shall refund the amount paid within 15 days from the moment it becomes aware of the CUSTOMER’s decision to terminate the contract.
Purchases made on the website www.kindaswimwear.com can be paid for using the following methods:
- PayPal
- Credit card/debit card (Mastercard, Visa, American Express, prepaid cards). All payments are processed via PayPal, but you do not need to have a PayPal account to complete your purchase.
- Bank transfer: please include your order number in the payment reference (you can find this at the end of the checkout process and in your order confirmation email). If the payment is not received in the Kinda 3D Swimwear bank account within 48 hours, the order will be automatically cancelled.
- FOR ITALY ONLY: payment by cash on delivery is available for an additional fee of €8.
All product sale prices listed on the website www.kindaswimwear.com are in Euros and include VAT. Shipping costs are also included in the purchase price. The CUSTOMER acknowledges that Kinda 3D Swimwear reserves the right to change prices at any time. However, products will be invoiced based on the prices displayed on the website at the time the order is placed, as stated in the confirmation email sent by Kinda Swimwear to the CUSTOMER.
Please be aware that some countries outside the European Union (for example, Great Britain) may impose import duties on goods. Such duties are at the sole and complete discretion of the importing country, and their payment is the responsibility of the CUSTOMER.
In the event of an error – whether electronic, manual, technical, or of any other nature – that results in a significant change to the retail price (not intended by Kinda 3D Swimwear) such that the price becomes exorbitant or clearly negligible, the purchase order shall be considered invalid and cancelled, and the amount paid by the CUSTOMER shall be refunded within 15 days of the date of cancellation.
In accordance with applicable legal provisions, the CUSTOMER has the right to withdraw from the purchase without providing a reason within 14 days, pursuant to Article 57 of Legislative Decree 206/2005, starting from the date of receipt of the products (as evidenced by the courier’s tracking information). A CUSTOMER wishing to exercise this right of withdrawal must notify Kinda 3D Swimwear by means of an explicit statement, which may be sent via email to info@kindaswimwear.com or by registered mail with return receipt to the following address:
Kinda 3D s.r.l.s.
Via Pietro Nenni, 23
00061 – Anguillara Sabazia (Rome) – ITALY
The CUSTOMER may exercise their right of withdrawal by sending an explicit statement expressing their decision to return the purchased goods. If the right of withdrawal is exercised, the CUSTOMER must return the goods within 14 days of the date on which they notified Kinda 3D Swimwear of their intention to withdraw from the contract (including via email at info@kindaswimwear.com) by sending them to the following address:
Kinda 3D s.r.l.s.
Via Pietro Nenni, 23
00061 – Anguillara Sabazia (Rome) – ITALY
The costs of returning products are all on CUSTOMER. Items must be returned intact, unused, in their original packaging, and complete with all their components (including the packaging itself, any documentation, and any included accessories—such as pouches or complimentary gifts received with the purchase). Under no circumstances will items be replaced or refunded if they are not returned in perfect condition.
Without prejudice to its right to verify compliance with the above, Kinda 3D Swimwear will refund the amount paid for the returned products within a maximum of 48 hours, while deducting the initial shipping costs and the cost of sanitizing the garment—a charge of €15 for orders within Italy and €35 for orders from other countries. An additional fee of €5 applies for each extra item returned.
The costs deducted from the refund will be returned to the customer as virtual credit. This credit will be provided in the form of a code—communicated directly to the customer—which can be used for future purchases on the website www.kindaswimwear.com.
Shipping and return costs for the goods are to be borne by the CUSTOMER.
As provided for by Article 56, paragraph 3, of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, Kinda 3D Swimwear may withhold the refund until it has received the goods back or until the CUSTOMER has provided proof of having returned the goods to Kinda Swimwear.
Kinda 3D Swimwear eseguirà il rimborso utilizzando lo stesso mezzo di pagamento scelto dal CLIENTE in fase di acquisto. Nel caso di pagamento effettuato con bonifico, e qualora il CLIENTE intenda esercitare il proprio diritto di recesso, dovrà fornire a Kinda 3D Swimwear, accedendo alla sezione contatti oppure inviando una mail all’indirizzo info@kindaswimwear.com, le coordinate bancarie: IBAN, SWIFT e BIC necessari all’effettuazione del rimborso.
We do not accept returns on gift cards or sample items.
Conformemente alle disposizioni legali in vigore, il CLIENTE ha diritto di richiedere il cambio di taglia e/o di modello entro il termine di 14 giorni decorrenti dalla data di ricezione dei prodotti (fa fede il tracking del corriere). Il CLIENTE che intende esercitare tale diritto dovrà comunicarlo a Kinda 3D Swimwear tramite dichiarazione esplicita, che potrà essere trasmessa a mezzo raccomandata A/R, anche inviando una qualsiasi dichiarazione esplicita all’indirizzo e-mail info@kindaswimwear.com
Should the CUSTOMER exercise this right, they are required to return the goods within 14 days from the date on which they notified Kinda 3D Swimwear of their decision, in accordance with Article 57 of Legislative Decree 206/2005. The items must be sent back to the following address:
Kinda 3D s.r.l.s.
Via Pietro Nenni, 23
00061 – Anguillara Sabazia (Rome) – ITALY
The costs of returning products are to be borne by the CUSTOMER.
Items must be returned intact, unused, and in their original packaging, complete with all components (including the outer packaging, any accompanying documentation, and included accessories—such as pouches or complimentary gifts received with the purchase), as well as the relevant tax/sales documentation. Under no circumstances will items be exchanged if they are not returned in perfect condition. Subject to the right to verify that the above conditions have been met, Kinda 3D Swimwear will process an exchange for a different size and/or model within a maximum of 48 hours (contingent upon product availability), at no additional cost to the customer.
As provided for by Article 56, paragraph 3, of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, Kinda 3D Swimwear may suspend the exchange of goods until the items are received or until the CUSTOMER provides proof (including via email to info@kindaswimwear.com) that the goods have been sent back to Kinda 3D Swimwear.
When you purchase items as part of a combined promotional offer (e.g., “Buy one product, get 50% off the second”), the promotion remains valid only if all products included in the offer are kept.
If you return one or more items purchased through a combined promotion, the discount will be automatically recalculated based on the items you choose to keep. Specifically, if the full-priced item is returned while the discounted item is kept, the promotion will no longer apply. The item you keep will then be re-evaluated at its original full price, and your refund amount will be adjusted accordingly.
For example, if you purchase:
* Item A: €195 (full price)
* Item B: €62.50 (discounted by 50% from €125)
and you return Item A, the conditions of the promotion are no longer met. Item B will then be valued at its full price of €125, and your refund will be €195 – €62.50 = €132.50.
Please carefully review the terms and conditions of each promotion before initiating a return.
Should you have any questions or require assistance, our Customer Service team is available to help at info@kindaswimwear.com or via WhatsApp.
Kinda 3D Swimwear accepts orders for delivery worldwide, with the exception of private customers located in Russia. Products will be delivered via express courier to the address provided by the CUSTOMER at the time of the order, and in any case no later than 7 days from the date the CUSTOMER receives the order confirmation email from Kinda 3D Swimwear. For every order placed on the website www.kindaswimwear.com, Kinda 3D Swimwear will issue an electronic receipt or invoice. Once an invoice or electronic receipt has been issued, it will not be possible to make any changes to the information contained therein.
Shipping is handled via express courier; here are the delivery times:
Italy: You will receive your order within 1–2 days after shipment confirmation email. For the islands and remote areas, it may take an additional day.
Europe: you will receive your order within 1–4 days from the shipment confirmation email.
USA: You will receive your order within 3–7 days from shipment confirmation email.
Resto del mondo:ricerverai il tuo ordine entro 5-10 giorni dalla ricezione della e-mail di conferma della spedizione.
Shipment is free an orders above 200€
In any case, please bear in mind that some countries outside the European Union (for example, Great Britain) may apply import duties on goods.
When paying by bank transfer, products will be shipped only after the payment has been verified as credited to the company’s bank account. If the bank transfer is not received within 48 hours, the order will be automatically cancelled.
Kinda 3D Swimwear assumes no liability for service disruptions attributable to force majeure or unforeseen circumstances—including those resulting from malfunctions or issues with the internet network—should it be unable to fulfill an order within the timeframes stipulated in the contract.
Feedback
The CUSTOMER has the right to access the website www.kindaswimwear.com for the purpose of browsing and making purchases. No other use—commercial use in particular—of the website or its content is permitted. The integrity of the elements of this website, whether audio or visual, as well as the underlying technology employed, remain the property of Kinda 3D s.r.l. semplificata and are protected by intellectual property rights.
Kinda 3D Swimwear è cosciente dell’importanza dei dati personali dei propri utenti ed intende pertanto informarti e fornirti il massimo controllo possibile sulla gestione delle informazioni di carattere personale raccolte tramite il nostro Sito.
Please read our Privacy Policy carefully; it applies whenever you access the Site, regardless of whether or not you purchase the Kinda 3D Swimwear products sold on the Site.
Some services may be subject to specific legal terms; in such cases, we will ensure that you are provided with all the relevant information as needed.
The website www.kindaswimwear.com uses “cookies.” Cookies are electronic files that record information regarding how users navigate the site (pages viewed, date and time of access, etc.) and allow Kinda Swimwear to offer a personalized service to its users. Kinda Swimwear informs users that it is possible to disable the creation of these files by accessing their internet browser’s configuration menu. Please note, however, that doing so may prevent the customer from completing an online purchase.
Per avere maggiori informazioni su come Kinda 3D Swimwear gestisce i dati raccolti attraverso i cookies, puoi consultare la nostra Cookie Policy
These General Terms and Conditions of Sale consist of the entirety of the clauses that comprise them. If one or more provisions of these General Terms and Conditions of Sale are deemed invalid, or are declared as such pursuant to law or regulation, or as a result of a decision by a court of competent jurisdiction, the remaining provisions shall continue to remain in full force and effect.
These General Terms and Conditions of Sale are governed by Italian law. Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the Court of Rome. In any event, parties may optionally resort to the mediation procedures provided for under Legislative Decree no. 28/2010 to resolve any disputes arising from the interpretation or execution of these terms and conditions of sale.
General terms and conditions of sale updated on June 2025.
Terms and conditions updated as of June 2025.